Support Policy
- We strive to ship all orders as fast as we can with best couriers by air to most of the pin codes.
- We ship through our logistic partners: Sundarban Courier Service (SCS), RedX Courier, Pathao Courier, Delivery Tiger, Karatoa Courier Service (KCS), and Janani Express Parcel Service. and a few others.
- All products are quality-checked before shipping.
- All products are dispatched in Secure Tamper Proof Bags to ensure the product reaches you safely.
- Products which are under pre-booking the Delivery time can vary between 1 Week to up to 3 weeks under normal circumstances. We will notify you once the products are in stock before we dispatch them.
- If you have ordered 2 or more products of different brands there is a possibility that you receive the products at different times as per stock availability.
- Ready to Ship Unstitched Products are dispatched– within 3-5 days. ( For Dhaka )
- Unstitched Products in pre-booking are dispatched– within 15-20 days as per the availability. ( All Over Bangladesh)
- Stitched customized orders will be dispatched in 15-20 days. (All Over Bangladesh)
- Cash on delivery is available only on ready-to-deliver stock.
- Tracking details will be shared with you.
- For Returns please check our return policies.
- For any queries write to us at modernpartexmattress@gmail.com
